There are no order cancellations accepted once production has begun on any custom or specialty products (items that are not a stock size). We cannot guarantee any request to cancel or modify an order once production has already begun. If your order has been paid, you can contact our customer service to cancel your order. If your order is unpaid, you can easily cancel your order by yourself. All of our products can be canceled until they are shipped. Forcible cancellation of the order, you need to pay a shipping fee. Orders that have not been shipped are subject to a no-questions-asked cancellation within two days. Applicable VAT will be added to your order for shipments to residents if required by law in your area. If you are not sure, please contact us at. We are responsible for 20% of any customs or brokerage fees if the destination is in EU countries.

We have a QA team to check your order products before they are packed and sent, but sometimes a return or an exchange is necessary. sticks to the tenet of 'quality first, customer foremost'. Please notice and understand that color difference and measurement discrepancy are unavoidable. If you have any questions about our products, please contact us and we will get back to you within 24 hours. Hope you enjoy shopping here.Please note: Your payment does not include customs duties, local taxes or any other import costs. The voltage of our products will be adjusted according to your country as shown in the figure below. Shipping Methodįrance, United States,United Kindom,Sweden Please refer to the chart below to look into more specific shipping time. Shipping time will be affected by the shipping method you specified. We provide a range of shipping methods depending on the product category and the country/region. For holidays, processing time may takes longer than it usually is. A confirmation Email will be sent informing the updated Estimated Delivery Time.Ĭ. If that happens, Processing Time is calculated from the time when the order detail(s) is eventually confirmed. You may change your mind after placing the order, including but not limited to: switch to another color, size, style or a different product, changes in address. Processing Time is calculated from the time you paid and the order is verified (verification Email will be sent after payment).ī. Not inculude the shipping time and deliver time) : 14 working days.Ī. Processing Time (Only the order preparation. The time you wait before receiving the package is made up of Processing Time and Shipping Time. Orders has to be processed before it is shipped. If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package. We encourage you to go on a thorough check-up when you receive the package and make sure whether the items are the ones you have specified. We have a QA team to check your order products before they are packed and sent, but sometimes a return or an exchange is necessary.Īll of our products can be canceled until they are shipped. If you have any questions about our products, please contact us and we will get back to you within 24 hours.Please note: Your payment does not include customs duties, local taxes, or any other import costs.You can choose the product that suits you according to your needs. It is an ideal choice for the living room. The light it emits is warm and comfortable. CIRKUS CHANDELIER is loved by its special appearance design. CIRKUS collection comes with a wall lamp, a track rail lamp, and two types of chandeliers to become a playful customized centerpiece in diverse spaces. U-shape modules can be moved and directed in diverse orientations. CIRKUS approached function and technology with a playful gesture.

Cirkus chandelier